Job || Shift Manager/Shift In-charge-Domino's || Kolkata

From 1 to 6 year(s) of experience
₹ 2,00,000 - 2,75,000 P.A.

Job Description

Jubilant FoodWorks Limited (JFL/Company) is part of Jubilant Bhartia group and is one of India's largest food service Company, with a network of 1,335 Dominos Pizza restaurants across 282 cities (as of March 31, 2020). The Company has the exclusive rights to develop and operate Dominos Pizza brand in India, Sri Lanka, Bangladesh and Nepal. While JFL is the largest QSR in the sub-continent, it is set to double in scale & size with a vision towards becoming a 2000+ Restaurant with Multi Business, Multi Product, Multi Country Operations.

Company: Jubilant FoodWorks Limited - Domino's

Role: Shift Manager

CTC: 2 LPA to 2.7 LPA (15,000 - 21,000 monthly take home + Performance based incentive)

Location: Kolkata (multiple locations)

Roles and Responsibilities

Job Description:

Leads Operational Excellence and the Guest Experience:

  • To ensure self and team handles all Guest concerns during the shift
  • To respond to all Guest feedback with action plans to address opportunities
  • To coach team on hospitality standards
  • To communicate Guest feedback to the team and involve in action plans to resolve issues
  • To ensures all training and reference materials are available and used by the team
  • To execute processes that ensure the restaurant meets safety and sanitation standards
  • To execute processes that ensure inside and outside cleanliness standards are met
  • To ensure shift is appropriately staffed to achieve service with speed goals

Drives Sales Growth:

  • Involves entire team by communicating goals, results, and action plans
  • Ensures each shift is appropriately staffed to meet hospitality with speed goals
  • Ensure all products are available to Guests every shift and execute all products to standard
  • Utilizes appropriate suggestive selling
  • Complete all self-audits during the shift and review previous actions plans to address opportunities
  • Manages cash loss through cash control procedures
  • Follows a maintenance schedule for equipment and facility
  • Sets shift goals and track results
  • Involves entire team by communicating goals, results, and action plans

Desired candidate profile:

  • Any Graduate, preference to Hotel Management Graduates
  • Min 12th pass with relevant experience - mandatory
  • 1 Year of relevant experience in Retail/ QSR Industry at Managerial Level

Interested candidates to submit their resume to


UG:Any Graduate

Company Profile

Jubilant Foodworks

About Jubilant FoodWorks Limited
Jubilant FoodWorks Limited (JFL/Company) is part of Jubilant Bhartia group and India€™s largest food service company, with a network of 576 Domino€™s Pizza stores (as of 31 March, 2013) across 123 cities. JFL & its subsidiary operate Domino€™s Pizza brand with the exclusive rights for India, Sri Lanka, Bangladesh and Nepal. The Company is the market leader in the organized pizza market with a 67% market share in India (as per Euro monitor report 2013). The Company also has exclusive rights for developing and operating Dunkin€™ Donuts restaurants for India and has launched 14 Dunkin€™ Donuts restaurants in India (as of 30th June 2013).

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Company Info
View Contact Details+

Contact Company:Jubilant Foodworks

Address:Plot No 1A,,,Sector-16A,NOIDA, NOIDA, Uttar Pradesh, India


2,00,000 - 2,75,000 P.A.

Role Category:

Front Office & Guest Services


Front Office Manager

Employment Type:

Full Time, Permanent