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Operations Circle Head (Dominos)- Vidharbha & Chattisgarh

10 - 12 YearsNagpur

Posted: 37 days ago

Job Description

The Circle Head is responsible for the overall Business operations of the Circle according to Dominos Pizza operational standards and run profitable business as a SBU model. A majority of time is spent leading/Guiding and coaching the team to meet Guest expectations, achieving both bottom and topline objectives by the guiding principles of Dominos Vision and Mission.

Leads Operational Excellence and the Guest Experience:
1. Role models expected behavior and coaches team on hospitality standards
2. Ensures all the restaurant meets safety, sanitation and cleanliness standards as per dominos expectations
3. Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner
4. Empowers the team to satisfy Guest needs and resolve concerns
5. Removes barriers to delivering Hospitality behaviors during shift
Builds Team Talent:
1. Treats all team members fairly and with respect
2. Supports the training of new team members
3. Recognizes team members for team contributions
4. Holds team members accountable for their behavior and performance
5. Provides coaching to team members to improve performance
6. Provides communication to team about goals and performance
Drives Sales Growth:
1. Takes accountability for understanding all in store marketing promotions of the circle and provides inputs for national marketing on circle digital/print and other medium of marketing elements
2. Executes new product rollouts
3. Responsible for system growth as well new store sales
Flexibility and Adaptability:
1. Acts quickly to solve problems in area of responsibility
2. Provides feedback and suggestions to improve performance
3. Is flexible with work schedule as business needs
4. Understands and complies with all procedures and policies
5. Provide action plans to address issues and opportunities and effective execution of the same
6. Seeks to understand goals and results and how they personally contribute to them
Plans and Communicates:
1. Discusses issues with other support functions of the circle and prepares the action plan
2. Discusses the business plan and brings out the alignment
3. Involves entire team by communicating goals, results, and action plans
Expands the footprint:
1. Identify the new locations for the business expansion in line with the business strategy
2. Responsible for new restaurant operating days and prepare the propose the capex calculation
3. Understand and observe the completion closely and update stakeholders and plan to tackle the competition

Responsible and drive Bottom Line:
1. Have a complete eye on each cost line and monitor each line restaurant wise to maintain the annual business plan lines
2. Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis and guide them to maintain the lines
3. Ensure that all restaurants in the circle maintain these lines and facilitate them to earn bottom line incentive


As a Circle Business Head accountable for over all annual business plan execution and achievement of the same by aligning the available resources in the best possible manner and takes regional/corporate support as and when required to achieve the job context

Salary: INR 15,00,000 - 20,00,000 P.A.
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Hotels, Restaurants
Role Category: Food & Beverage
Role: General Manager
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

 Candidate should be preferably Hotel Management, with experience of 10 plus years in  Operations & Sales of Quick/ Retail Industry. Should be excellent in team management.

Education:UG -Any Graduate - Any Specialization, BHM - Hotel Management

Company Profile

Jubilant Foodworks Limited
About Jubilant FoodWorks Limited
Jubilant FoodWorks Limited (JFL/Company) is part of Jubilant Bhartia group and India’s largest food service company, with a network of 1000 Domino’s Pizza stores (as of 31 March, 2017) across 170 plus cities. JFL & its subsidiary operate Domino’s Pizza brand with the exclusive rights for India, Sri Lanka, Bangladesh and Nepal. The Company is the market leader in the organized pizza market with a 70% market share in India (as per Euro monitor report 2016). The Company also has exclusive rights for developing and operating Dunkin’ Donuts restaurants for India and has launched 50 Dunkin’ Donuts restaurants in India (as of 30th June 2016).

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Contact Details

Recruiter Name:Krunal

Contact Company:Jubilant Foodworks Limited



Address :Plot no.1, First Floor, Mate Square,, Madhav Nagar , Nagpur.


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